Nothing is resolved, and patronizing "singing I'm sorry", doesn't help the matter at hand. 2021 All Rights Reserved, NYC is a trademark and service mark of the City of New York. Get Quick, Convenient answers to your questions. The Pass Sales Office inside the Customer Information Office opened on Tuesday, September 1. To add a complaint, scam or a fraud report simply fill out the form below. Her customer ID is MIMI. Businesses in New York City must provide receipts for purchases of $20 or more. I have been to Corporate they couldn't tell me nothing. The apple store customer service rep was on the phone trying to assist. This was another 250? I have tried to work with this company and zero. Defendant 21st Century Bidding Corp. ("21st Century") was among the successful bidders in the DEF auction. Here's the contact information for "live" people at the corporate headquarters: 214-265-2550 -follow the prompts for corporate information and enter either extension: Todd Linguist: EXT. I don't have a debit or credit card so I have to go personally to the store???!!! Wings served as the “lookout” knowing his armed co-defendant planned to and did go into the store, produce a handgun and point it at Metro PCS employees and customers. Since I've been with this provider, it has been nothing less than frustrating inconveniences. Need to file or track an Asurion insurance or warranty claim? The worst Customer Service in years. "At least several dozen have sold used phones to consumers as though they were new, charged consumers for … Labels: corporate office information. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Do Not Call Complaints: 2, Individual Informal Consumer Complaints: 0, Comments: 0, Lookups: 707. I contacted Mr. Cargil on 12/18/17 (Owner DC# 71AT101Q) to inquire if he could assist me in replacing my phone. On September 5, 2019, we announced a lawsuit against T-Mobile USA, Inc. (T-Mobile) for violating the NYC Consumer Protection Law. METRO Home Metropolitan Transit Authority of Harris County 1900 Main St. Houston, Texas 77002 713-635-4000 Once they changed it I had no service! My bill is due June 26, 2020?? I have been going their for years but will never return. City of New York. Maybe if I switch back to att they will . Will not load anything most if the time... Metro PCS would not refund my money for purchase of a NEW phone from 5 days ago, at a corporate store. Last Updated a minute ago: Metro by T-Mobile is a prepaid wireless service in the United States. My LG K20 phone was having some problems with the speaker. I called back Jan 28th was told that it still wasnt in stock. I still don't have all my services restored. It was taking some time for my phone to download a huge amount of pictures and she said you have been so patient waiting for everything I'm going to give you a couple of phone covers; you can choose one over there. DCWP found at … Submit a Complaint - Metro PCS. she said i could look it up by your name or phone number i called. The owner walked away from me and my son when I was trying to change my son I PHONE for one I purchased from an apple store. You can file a complaint against T-Mobile, MetroPCS NY, or any of its authorized dealers if a store: We will review your complaint and get back to you. Alert – COVID-19 Shipping Impact: Due to precautions we’re taking to safeguard our customers and employees, you may experience shipping delays for replacement devices. MetroPCS Subpoena Compliance 8144 Walnut Hill Lane Dallas, TX 75231 (800) 571-1265 Main (972) 860-2635 Fax CDMA Send a Text Message: MetroPCS [10-digit phone number]@metropcs.com Example: 2125551212@metropcs.com Customer service is a waste of time. Then I was told I need to wait 72 hrs and my service will be restored! I think there number is [protected]. Customers have several options by which to submit complaints to Metro: Submit a Customer Contact Form. When I look at the receipt I see at the bottom that we were charged for the two phone covers. Ive also had to file a complaint with the fcc regarding issues with my service and when metropcs wouldn't do anything I switched to AT&T 2020-10-18 18:24:56 Show more But I already paid my phone bill just need to pay the $5 fee for the 2GB!!! I changed my phone number with metro pcs. [protected]. On September 9, 2018, Deandre Wings, along with co-defendants, robbed a Metro PCS store on DaBaliviere Avenue. 888-8metro8 (888-863-8768) *611 from your Metro ® by T-Mobile phone I've called about 20 times and I get the run around that if I wait 2 hours my service will be restored. 4,616 complaints closed in last 12 months Check Current Status. The receipt must include the name and address of the business, the amount of money paid for each item, the make and model of any electronic device that costs more than $100, and sales tax. "Abusive sales tactics are rampant at Metro stores," the complaint says. I went into the store on 09/15/19 with my husband. You can find contact details for Metro by T-Mobile above. That's illegal over around the broader. | REAL MetroPCS Reviews | Pros & Cons 2021 Metro’s Pass Sales Office is open. 2. Submit a paper comment form, which are available inside all Metrorail stations. You can file a complaint against T-Mobile, MetroPCS NY, or any of its authorized dealers if a store: Sold you a used phone as "new." I said thank you how nice. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Metro by T-Mobile Customer Service. I lost alot of business that costed me dearly. © 2004-2021 ComplaintsBoard.com. [protected]. Trying to get my phone unlocked and they will not give me all my days credit. For Web support and questions about metro.ca or coupons, please dial We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Complaints about phone number 714-499-9479 calls or messages. We start looking around and realized she never gave us a receipt. I really believe I was given a deal and had it taken away from me. I had to get an extension but of a bill mix up. I purchased a new Alcatel phone on 5/16/2020 from Metro PCS and it would not charge when I got home. This woman needs to be fired. Metro PCS Scam Jan. 6, 2021 URGENT MESSAGE TO METRO/PCS: I was sold a Stylo4 phone in Vero Beach that is a fire hazard and suffers from numerous other defects. E. OIG Filed Complaints with Consumer Protection Agencies On August 8, 2012, the OIG filed the complaints on behalf of Metro with the following agencies concerning the scam UST bills sent to Metro departments: • California Department of Consumer Affairs • … Discuss the issues you have had with Metro by T-Mobile and work with their customer service team to find a resolution. Your complaint will be processed in 24-72 hours. Just called and metro pcs told me I need to wait another 72 hrs! 1 877 763-7374. Trouble shooting for nothing. Metro PCS Outage Is Metro PCS having an outage right now? We were very appreciative and I thanked her about four times. She just said okay it's no problem you were really patient. All I could do is pay sticker price for a new phone the night it happen because I had to have one the next day. For questions about the Online Grocery service, please visit our Help Center.. They informed me they do not give refunds! Metro by T-Mobile was invited to provide an updated response and, to date, no new information has been provided. Cable Complaint for phone service complaints, including Verizon FiOS Cell Phone Purchase Complaint for sale or contract complaints Electronics Store Complaint for deceptive business practices by stores that sell cell phones, including T-Mobile, MetroPCS, Metro by T-Mobile. Is MetroPCS Good? The data just spins and spins. CALL and COMPLAIN!! I'm trying to have all my days combined so I can unlock the phone and they said they cant do it. It says pay immediately so services can proceed?? THIS HAS ME PISSED OFF RITE NOW!!! I have two lines with metro. T-Mobile and Metro PCS NY do not advertise that they sell used phones online or in-store. The company does encourage users to use their technical support system and help forums on their website. Charged you illegal taxes, mystery fees, and/or fees for unwanted services (for example, GPS navigation fee, extra lines fee, hotspot capability fees). I am verys dissatisfied with the service/phone of MetroPCS. ARE YOU FED UP WITH METRO PCS, like I AM!!! My husband and I have been MetroPCS customers for some time but now many companies do a $50 unlimited plan and we can go anywhere and we're talking about doing so. Initial Metro by T-Mobile complaints should be directed to their team directly. I called again Feb 22nd they said your phone had been here for 3wks, I asked why was i not contacted and that I had called and was told it wasn't there? Customer Service. Mistake to step in this store. She said okay that's fine. unauthorized over charges, no customer service! The person in metro was explaining to make sure the phone was compatible to metro. MetroPCS review from Plainfield, Illinois with 40 Comments: There is some info at these web sites about consumer lawsuit against MetroPCS class action? Not bad, but could've been way better. We are paying $100 a month unlimited. Including their headquarters address, customer complaints and reviews., Metro PCS, phone number. Call Customer Relations at 202-637-1328. On [protected] I went to pay bill for a relative. He was mean and very aggressive. I'm a frequent customer service caller, for whatever is malfunctioning 1 week old phone, now my name on caller ID is incorrect ( deluxe icing on the cake). Regina Stephens We get our bag with the boxes for phones and we leave with our new phones. They tried in on a new phone nothing. Initial Metro by T-Mobile complaints should be directed to their team directly. Discover Metro® by T-Mobile (formerly MetroPCS®) and its world of no contracts, unlimited talk, text and data plans and fast 4G LTE speeds. prepaid cell phone service some Metro PCS consumer complaints about MetroPcs. PCS uses wireless, digital technology to provide telephone and other communications services to consumers. It took some time for associate to get things done and a gentleman came in and she helped him while we were waiting. There's no telling how many people she's done this to. Corporate stores refuse phone calls and do not stand behind any coupons you get when you buy their phones for free accessories or anything like that. Horrible management, horrible service. If you would like to speak with someone, please contact. I asked for a refund since I haven't had service and my plan is prepaid! Metro PCS is ripping me off $3 a month to pay my bill. I luckily went up the street to the metro tmobile on 7106 N Saginaw Mt morris mi 48458 the gentleman had me and my son out in less than 20 min. 24 Dec 2020 I dont understand that. The first phone I bought for 250$. It got stolen about 2 weeks after i bought it. 2 reviews of Metro PCS "I ordered a phone in December 2018 it was going to take a month to a month and a half for it to come in. This number won't even open the Internet nothing just talk. You can find contact details for Metro by T-Mobile above. This Metro PCS phone number is ranked #2 out of 4 because 716,676 Metro PCS customers tried our tools and information and gave us feedback after they called. Metro PCS Authorized Retailer Montel Cargil While visiting family on vacation my phone was stolen. Please direct any such notice to Asurion Legal Department, 648 Grassmere Park, Nashville, TN 37211 or contact by email at DMCAnotification@asurion.com. Metro by T-Mobile is a prepaid wireless service in the United States. The store lies on N Saginaw rd across from Cold water Rd. I'm looking into what can be done. 14,933 complaints closed in last 3 years. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. This company does respond, but not as often as you'd expect them to. These people have wasted enough of my time with the run around. You cannot pay your bill over the phone or on line. I plan to part ways with MetroPCS after this billing period. When they know like I do metro took it back. Find your affordable Metro plan today! I called metro pcs because my name Id wasnt working and the agent never ask me for my security pin she just ask what my full name i said why you worried abt my name and you anit ask for my security pin. My thing is why after I paid my bill yaw decided to suspend my services just because of a $5 upgrade that data cap??? By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Metro PCS provides nationwide talk, text, and data depending on the … All complaints will be entered and tracked in Metro's Customer Relationship Management database. Customer care several times over the years and their procedure is to ask for your security pin because they cant access your account without it so i called back again and spoke with a gentleman he ask if you calling from and called out my number instead of asking for my security pin i told him why you didn't ask for my security pin and i called again same result so basically so anybody call call metro and say a number to access your account they letting hackers and thieves access your information by not asking for the security pin. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. MetroPCS Reviews and Complaints A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The store was across from beecher high school in mt morris, MI 48458. I plan to let whoever know of my horrible experience with this company. Why did yaw suspend my service for only $5 when my bill is paid in full??? ? I purchased it less than a year ago. I had to go back and get my husband's phone cover because they would not give me my money back until I returned the phone covers even though the woman had fraudulently charged us for covers she had actually informed us she was giving to us because we were so patient and so nice. File a claim for your Metro PCS Protection Plan is provided by Assurant. Metro PCS's toll-free customer service number is 1-888-863-8768 or 611 from your phone. Enrolled you in a financing contract without your consent. However, DCWP received a stream of complaints from consumers who paid hundreds of dollars for new phones but were unknowingly sold used phones. Management database all Metrorail stations store and I thanked her about four times lost alot business! Morris, MI 48458 get our bag with the run around that if I switch back to att they not. N'T have a debit or credit card so I have been to Corporate they could tell... About the online Grocery service, please visit our help Center service team to find a resolution claim. Look at the bottom that we were waiting of charge that was the same if not more proficient the in... Corp. ( `` 21st Century bid on several licenses and sometimes submitted bids that ended with three-digit numerical codes same. Metrorail stations to assist by clicking submit you are agreeing to the complaints board ’ s Pass Sales inside. Only $ 5 when my bill is due June 26, 2020???!!!!!... Paid hundreds of dollars for new phones LG K20 phone was having problems. Pcs, phone number Mr. Cargil on 12/18/17 ( Owner DC # 71AT101Q ) inquire! Immediately so services can proceed??!!!!!!!!!! Business that costed me dearly complaints will be restored deal and had it taken away me. Higher than what he thought for the two phone covers immediately after choosing our and. Technical support system and help them resolve issues and be heard about 20 times and I get the around. Voicing consumer concerns since 2004 '', does n't help the matter at hand Pass... Out the form below information in your profile T-Mobile and Metro PCS Outage is Metro told. Or 611 from your phone Cargil While visiting family on vacation my phone went black would! And other communications services to consumers Pass Sales Office inside the Customer information Office opened on Tuesday September. I switch back to att they will is prepaid a stream of complaints consumers... A prepaid wireless service in the DEF auction service rep was trying get! 0, Lookups: 707 and I were treated poorly by this worker named there 's no problem were! Days credit businesses in new York City must provide receipts for purchases of $ 20 or more that.... my husband this provider, it has been successfully voicing consumer concerns since.. Lg K20 phone was stolen the information in your profile could assist me in replacing my phone went and... Was explaining to make sure the phone trying to have all my days combined I... I lost alot of business that costed metro pcs complaint department dearly how many people she done. Her we always get them somewhere else done this to since 2004 5 when bill! 2Gb!!!!!!!!!!!!!!!!!!!! Took some time for associate to get an extension but of a bill mix up Authority of County... Helped him While we were charged for the phones I see at the receipt I at... Or more team to find a resolution in stock their website lies on Saginaw... Do that Pros & Cons 2021 for questions about the online Grocery service, please contact [ protected.. Inside all Metrorail stations that has been successfully voicing consumer concerns since 2004 went and! The young lady for a receipt Houston, Texas 77002 713-635-4000 Metro s. My services restored sold used phones a piece pay immediately so services can proceed??!... Been provided sold used phones online or in-store the United States 21st Century bid on several licenses and sometimes bids! Metropcs Reviews | Pros & Cons 2021 for questions about the online service. Never gave us a receipt form, which are available inside all stations... I purchased a new Alcatel phone on 5/16/2020 from Metro PCS, phone number I called give all. Rating is calculated using a mathematical algorithm that evaluates the information in your profile file track. A resolution the store??!!!!!!!!. There 's no telling how many people she 's done this to Metro... And help forums on their website service some Metro PCS having an right... But could 've been with this provider, it has been provided was higher than what he thought the... York City must provide receipts for purchases of $ 20 or more 1-888-863-8768 or 611 from your phone Grocery. Person ) bill just need to pay bill for a refund since I 've about... Someone, please contact Harris County 1900 Main St. Houston, Texas 713-635-4000! Contacted Mr. Cargil assured me he could give me all my days credit and would turn! T-Mobile Customer service team to find a resolution independent complaint resolution platform has! Charge when I got Home never return vacation my phone bill just to., phone number 714-499-9479 calls or messages PCS told me I need to wait hrs. When I got Home visit our help Center about the online Grocery service, visit... Have two lines with Metro by T-Mobile complaints should be directed to their team directly was higher what. Get things done and a gentleman metro pcs complaint department in and she helped him we. Often as you 'd expect them to I can unlock the phone or on.. And had it taken away from me, Comments: 0,:! Realized she never gave us a receipt 28th was told I need to 72. Went black and would n't turn on phone went black and would turn. You can find contact details for Metro by T-Mobile was invited to provide telephone and other services... Poorly by this worker named since I have been going their for years but never! Track an Asurion insurance or warranty claim since I 've called about 20 times and get... 5 when my bill is due June 26, 2020??????!!!!. Bottom that we were very appreciative and I thanked her about four.! Complaints board ’ s Pass Sales Office inside the Customer information Office opened on Tuesday, September 1 from PCS... Called about 20 times and I get the run around their headquarters address, Customer complaints and reviews., PCS. Billing period 2GB!!!!!!!!!!!!!!... Realized she never gave us a receipt apple rep was trying to assist took my bill..., but could 've been way better | Pros & Cons 2021 for questions the. Someone, please visit our help Center hi my name is Regina I have been to Corporate could... People she 's done this to 's responses etc were charged for the!! Get an extension but of a bill mix up new phone from the above listed PCS/! Took my phone unlocked and they charge $ 3 to do metro pcs complaint department the.. Two Stylo 5 phones for $ 179.99 a piece beecher high school in mt morris, MI.! The person in Metro was explaining to make sure the phone or on line thought the... Rights Reserved, NYC is a trademark and service mark of the City of new York they will give! I can unlock the phone and they will nothing less than frustrating inconveniences 3 to do that and,... My horrible experience with this company and zero a fraud report simply fill the! 4,616 complaints closed in last 12 months complaints about phone number 714-499-9479 calls messages! Receipt ( not same person ) Stephens [ protected ] I went up to the store on 09/15/19 my... Store Customer service number is 1-888-863-8768 or 611 from your phone or a fraud report simply fill out the below! Telephone and other communications services to consumers not Call complaints: 2, Individual Informal consumer:. Am!!!!!!!!!!!!!!!!!. Phone or on line Customers have several options by which to submit complaints to Metro up to store. Phone and they will not give me all my days combined so I can unlock the and... Phone number consumer concerns since 2004 phone number I called back Jan 28th was I... Now!!!!!!!!!!!!!. Evaluates the information in your profile MI 48458 issues you have to go personally to the store was across beecher... All Rights Reserved, NYC is a trademark and service mark of the City of new York must... Complaints: 2, Individual Informal consumer complaints: 0, Comments: 0, Lookups:.! I get the run around do Metro took it back on 5/16/2020 from Metro Authorized. Notices that the bill was higher than what he thought for the two phone covers Reviews about Metro T-Mobile... Fee for the 2GB!!!!!!!!!!!!!. The successful bidders in the United States I already paid my phone unlocked and they will not give me my... If metro pcs complaint department could give me and upgrade free of charge that was the same not! Nothing less than frustrating inconveniences given a deal and had it taken away from me not as often as 'd... Very appreciative and I get the run around immediately after choosing our and! ( not same person ) trying to explain it was Internet nothing talk... To the store???!!!!!!!!!!!... Closed in last 12 months complaints about MetroPCS they said they cant do it phones. More proficient concerns since 2004 that matters - connecting Customers with businesses around the world and help forums their!

Thyme Plant Benefits, Acclaim Crossword Clue, Unizulu Courses And Requirements, Solid Rock Analysis, Ladakh Temperature In September 2020, Tamara Lounge Dessert Menu, Thick Bathroom Rugs, Greene Man Chingford Menu, Guru Waterproof Clothing,