IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. Today I tried sending money through their online service and could not. I went to the branch and had them check it out. its ridiculous . Private messages do not impact your company rating. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. I've never been so worked up by such a ruse. ), and my account was closed. What a joke! You will be able to edit the text before publishing. I completely agree!What an unprofessional, pathetic and frankly, worthless company.My account was also suddenly closed for zero reason, no explanation provided - I strongly urge everyone to boycott them. ASK FOR DOCUMENTS IF YOU DOUBT SENDER OR RECIEVER. I was told the check was valid. I had a moneygram account for 10 years. They said it had something to do with the money that I had … My payment to my ‘friend’. ), and my account was closed. Would You Like to Convert It Into Review? IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. I knew I had. Frequently Asked Questions. A fourth call to MoneyGram and I canceled the payment. If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. My account was closed, I lost my rent money, my direct deposit paychecks. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. 1 2. I couldn’t believe it. I, too have just had this issue with MoneyGram. Shame on you Moneygram. I have an issue with Moneygram too. MoneyGram can work by going to a MoneyGram location, opening up the MoneyGram app, visiting MoneyGram online through their website, or calling MoneyGram’s service phone number. The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. the same thing happened to me, Moneygram took my information and copy of my ID's and now they closed my account, I'm not sure if they are going to sell it or give it to any third party. I was told the check was valid. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Reason of review: I alerted my own bank and I lost. I asked why it was closed and was told they couldn't tell me. I can't even send cash through an agent. If you wish that your prior post be removed, submit a notarized letter. And, they refused to let me send money to a woman I knew in Africa last year. A fourth call to MoneyGram and I canceled the payment. Click the "Sign Up" button, enter your email address and phone number, then choose a password. Sending money to my family and friends to USA. Closing my account for no reason. It's typically faster than mailing a check or money order, and cash recipients can pick up their money at MoneyGram locations around the world. I too had this problem. Username and password will be sent to you via email. I trusted this company with all my personal identification information. I think CONSUMERS AFFAIR should look into this, and put a stop on this nonsense. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. All of a sudden they've blocked my account and customer service folks say they can't tell me anything else but their security team hasn't released any details. I’d put his surname where his forename should be. Most of the complaints include closed accounts or cancelled transfers. so I went to one of your inperson places on November fifth and was not able to send money to someone I know. Would You Like to Convert It Into Review? View MoneyGram Holiday Hours. i've noted what others have said on this thread. Customer service gives stock answers, Wasted my time, Avoid them. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. I called to customer service and they couldn't answer and they does not know reason why it is closed. Related: Moneygram - Poor service. I gave them my bank routing numbers, my debit card numbers. to count towards your company rating, you can also leave a comment for this review. This is so you can go to moneygram's website as if you were logging into your account. They don't have any integrity as a company. I guess they thought I was trying to rip them off or something. Around 4 years ago MoneyGram closed my account. If you enjoyed this blog post, please subscribe to my weekly newsletter with data journalism, visualizations, and geeky news. No accountability at all. How GetHuman2938825 fixed the problem. ***, *** money gram.. *** closed my account no reasonSons of ***. Product or Service Mentioned: MoneyGram is a money transmission service that lets you send money to people that they can either receive as cash or in their bank accounts. Today, my ‘friend’ went again to collect my ‘donation’ to him. What's wrong with them? My payment to my ‘friend’. Now, they cancelled my account and said it was security reasons. Many people are frequently reporting some issues with the platform. Today I tried sending money through their online service and could not. I thought, OK, I will work with them to resolve this. Therefore, it will come in handy when trying to locate the agent’s offices. Three times at three different Wal-Marts. the most stupid reason was given by Customer support representative. I trusted this company with all my personal identification information. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. I had a moneygram account for 10 years. I have been sending weekly for years to the same people. I have used moneygram for a long time too and pay my car, bills, and have sent money to family, friends, and to my husband. Transaction not allowed. I alerted my own bank and I lost. "security team does not give any reason for closing tehaccount". closed my account. 1. This service works through the Facebook Messenger app if you have a MoneyGram account. We are a non-profit that works overseas and this has stopped us for almost a week. Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology I couldn’t believe it. to count towards your company rating, you can also leave a comment for this review. I cannot believe these people! I can't speak with a supervisor, customer service won't give me a reason, I wasn't notified. I had a moneygram account for 10 years. Customer service is awful. Private messages do not impact your company rating. I have sent money to family members in Europe for five years. I’d put his surname where his forename should be. MoneyGram is set up so that you can easily send money online, or you can visit one of its agents if that's not possible. My money. You do not likely have any reasonable recourse. When I asked why, Resolved: Moneygram - Online Account Closed 4 No Reason Dec 31, 2020 @ Pissed Consumer Opening a MoneyGram account is a simple process. If you want your response Reason of review: They want you to go to an agent where the agent charges an additional $8 and skims off the exchange rate. The same think happened to me they closed my account without even telling me whats going on. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Frequently Asked Questions. I have been living in Morocco with my husband for over 9 months now. If you want your response I cashed it 10 days after that. Moneygram - Make an account and blocked!!!!!! They have closed my account for NO reason! If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. You can try to reach review author by writing a comment to the review or try one of our business solutions. Write a private message as Moneygram verified representative. Why would I do that and give them my money for this nonsense? Select Sign from the solution’s sidebar and create your electronic signature. If you wish that your prior post be removed, submit a notarized letter. Tried to make new account with new email. I found out 4 months later it was fake. ), and my account was closed. I had a medical emergency last nite and this morning I tried to do a moneygram online to my husband and myself and it wouldn't go through. I messaged their agent and was told my account has been permanently closed. Thank You for Your Reply! I'd say their customer service is one of the worst I've experienced. I used a shared account (which I have with my sister, who knew??? It's ridiculous! I thought, OK, I will work with them to resolve this. Select Account Transfer, enter the recipient’s info and input the routing and account numbers for your banks. Open the email you received with the documents that need signing. Therefore, it will come in handy when trying to locate the agent’s offices. Jovian of Atlanta, GA. i had a same problem, i have been using moneygram since long time but they ask me for my ID and closed my account. they might learn to do buisness. I cashed it 10 days after that. They will not get a penny from me ever again and I hope everyone stops using their service and anyone thinking about it turns the other way. They have a serious problem. Product or Service Mentioned: Upload the PDF you need to e-sign. MoneyGram is a safe, easy and fast way for you to send money to friends and family around the world; without them needing a bank account. Select Account Deposit as the receive option. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. Thus, all you need to do is ask us to generate a new card. My money. Why do you offer sending money to everywhere if it's not true? Rights Reserved, You Are About to Contact PissedConsumer.com. Preferred solution: I am terrified now what will they do with my ID.. no reason given why they have closed my account. Please contact your local MoneyGram agent to verify whether the service or product you wish to use is available in your … I've been sending money with this company for years. Just like other reviews...they gathered my personal information then closed my account! I feel I need an explanation. Get contact details that poster left for the company. Mobile Wallet. I used a shared account (which I have with my sister, who knew??? Because you are a MoneyGram customer, you receive for FREE in the first year a current account with a debit card attached: ZERO COMMISSION for opening and monthly administration. With MoneyGram from FNB, you can send money from any FNB branch, ATM or via Cellphone Banking. I quit talking to that piece of crap already. I hope they go out of business. When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either. I trusted them with all this and they can't give me a reason for closing my account. Moneygram provides money transfer, money orders, bill payment, mobile top-up, and prepaid card reload services, to those who may not have a bank account or want to use an alternative service. leave low ratings wherever you can. Today, my ‘friend’ went again to collect my ‘donation’ to him. Make sure they have the correct Reference/Confirmation Number. Forgot password? They have blocked my name and number from doing so. today I have also same problem with money gram, my account closed. Information on this site may refer to services and products that are not available in your country. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. I messaged their agent and was told my account has been permanently closed. I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. I did. My account was closed, I lost my rent money, my direct deposit paychecks. Username and password will be sent to you via email. The check was written on Bank of America. I quit talking to that piece of crap already. If I could give a negative star, I would. 1 2. whats the problem with money gram, any body know>??????? Sign in . GetHuman2938825 did not yet indicate what Moneygram should do to make this right. I have used Moneygram for five years. Could they not have sent me an email to advise me to contact them? I will never do business with them again ... even if they resolve this somehow. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. We are processing your message. You will be able to edit the text before publishing. You'll have to create an account on the company's website to use the online option. Sent myself money they reviewed only to tell me that it was declined for security reasons and closed my account. I found out 4 months later it was fake. She also said she had no corporate information to give me, and to go to a MoneyGram location to send money. Then they disconnected me. You will be automatically registered on our site. I used over 5years and sending money from USA to Uzbekistan every month $200 to my parents. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. Moneygram says my account closed for security reason. No one I call or get transferred to can help. And of course there's no one to explain me anything! Why would they do this? When I called mg they say my account is permanently closed and nobody can tell me why! Moneygram review rated 1.2/5.0 with 39 Comments: I went to send my fiance some money, and for no reason at all, my online account was closed. This is so you can go to moneygram's website as if you were logging into your account. Dallas-based MoneyGram International will cut 90 jobs by March in an organizational realignment that it expects will save the company $18 million annually. 1. For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All I used a shared account (which I have with my sister, who knew??? I've had some problems with them but was always able to resolve them. YES, YES, YES. Comment the review as Moneygram verified representative. It's a simple matter of selecting the bank account … Welcome to MoneyGram Please enter your User ID and Password. I thought, OK, I will work with them to resolve this. CLOSING THE ACCOUNT LOOSES CUSTOMERS FAITH & TRUST. Great Comment! Review #1199174 is a subjective opinion of Preferred solution: Let the company propose a solution. They'd probably say the same thing once I stood in their ridiculous lines. Give me a valid reason or reopen my account.. Moneygram Cons: Make sure they have the correct Reference/Confirmation Number. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. 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Button, enter the recipient ’ s offices 9 months now they probably... Them with all my personal information then closed my account and said it was security.... Likely have any integrity as a company Google or Facebook, it would cost you than! Even i ca n't give me, and put a stop on this..

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